Medemblik, Jan. 23, 2024
Radboud Castle, located at Oudevaartsgat 8 in Medemblik, is responsible for the processing of personal data as shown in this privacy statement.
Contact information:
Oudevaartsgat 8
1671HM Medemblik
0227541960
www.kasteelradboud.nl
Emma Buis is the Data Protection Officer for Radboud Castle. She can be reached at emma@kasteelradboud.nl.
What personal data do we process
Radboud Castle processes personal data that is collected because you use our services or that you provide to us yourself.
Below is a list of data we may process depending on your use of the site:
- First and last name
- Your gender
- Date of birth
- Place of birth
- Address details
- Telephone number
- E-mail address
- IP Address
- Other personal information that you give us by e-mail or telephone, or for example when booking tickets, buying in our webshop, etc.
- Location data
- Data on the use of our website
- Data on surfing behaviour across different websites
- List of contact details via an app
- Internet browser and device type
- Bank account number
Minor
Are you 16 years old or younger? Then you may only use our website under the supervision or with the permission of your parents or legal representatives.
Why do we need your data
Radboud Castle processes your personal data so that we can:
- process your payment
- send you the newsletter
- Call or email you if necessary to be of service to you
- inform you about changes to our services and products
- Offer you the possibility to create an account
- Deliver goods and services to you
Furthermore, we analyze what you do on the website, so that we can improve it and match our offer to your preferences. That is why we track your surfing behavior across different websites. Finally, we process personal data where we are legally obliged to do so.
How long do we keep everything
Radboud Castle does not keep your personal data longer than necessary. We use the following retention periods:
- Online form & e-mail
To be able to process reservation requests, contact requests and applications we ask for personal data such as name, phone number and e-mail address. We keep this no longer than necessary to process the request and no longer than 1 year.
- Newsletter
To be able to send you the newsletter, we only collect personal data such as name, e-mail address and interests after your explicit consent. We will keep this until you revoke your permission.
Who do we share your personal data with?
First of all: we will never sell your data. We will only share your personal data with other parties if this is necessary to fulfil our agreements with you or because we are legally obliged to do so. If that is the case, we will enter into a processing agreement with the company that receives your data from us. In this way we agree with them that they will process your personal data just as confidentially and securely as we do. If you feel that this is not happening, please let us know.
What cookies do we use and why
Radboud Castle uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in your internet browser when you first visit our site. We use cookies with a purely technical functionality. These ensure that the website works properly and that your preferences are remembered. This allows us to optimize the website for you. We also place cookies that track your surfing behavior so we can offer customized content and ads.
During your first visit to our website, we have already informed you about these cookies and asked your permission to place them.
No cookies?
You can opt out by setting your Internet browser to no longer store cookies. In addition, you can also delete all information previously stored through your browser settings.
Please note that blocking all cookies may mean that our website will no longer work (properly).
Also check out Safe Internet >>
Furthermore, cookies are also placed on this website by other parties, such as advertisers and social media companies.
Viewing, modifying or deleting data
You may always inspect, change or have your personal data removed. In addition, you can always withdraw your consent for data processing or object to the processing of your data by Radboud Castle. Furthermore, you have the right to 'data portability'. This means that you can request us to send the personal data we have on you in a computer file to you or, at your request, to someone else.
Yes I want to, what should I do?
You can send a request for inspection, modification, deletion or data transfer to info@kasteelradboud.nl. You can also use that email address to withdraw your consent or object to the processing of your personal data.
You understand that we need to be sure that such a request is really made by you. That is why we ask you to send a copy of your identity document with the request. In this copy, please make your passport photo, the strip of numbers at the bottom of the passport (the MRZ: machine readable zone), the passport number and your Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, and in any event within four weeks.
We would also like to inform you that you have the possibility to file a complaint with the national supervisory authority, the Autoriteit Persoonsgegevens >>.
How do we secure your personal data?
We take the protection of your data seriously and have taken measures to prevent abuse, loss, unauthorized changes, etc.. We also ensure that no people can access your data who have nothing to do with it.
If you have the impression that your data is not properly secured or if there are indications of misuse, please contact us by phone or via info@kasteelradboud.nl.
